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Information for 2018 Registrants
Policies and Terms
Reasonable policies and terms of registration have been established for CLEO. We encourage you to read these carefully as all registrants to CLEO will be required to agree to these policies and terms as a condition of registration.
Refund and Cancellation Policy
The deadline to request refunds has passed. Requests must have been received in writing by 26 April 2018. A US$ 75 service charge will be assessed for processing refunds. All registrations received after 26 April 2018 are NON-REFUNDABLE. If you submitted a refund request before the deadline, please note that it takes four to six weeks for processing.
For questions regarding registration, please contact the CLEO Registration Customer Service via phone or email.
Phone: + 1.224.563.3173
Customer Service hours are from 09:00 - 17:00 (CDT).